Hashtag Media Group Privacy Policy
Effective Date: 6 June 2025
Hashtag Media Group (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you interact with us via our website, we may collect:
Personal details you provide via our contact forms:
Full name
Email address
Phone number
Message content
Technical and usage data collected automatically:
IP address
Browser type and version
Pages viewed
Time spent on the site
Approximate geographic location (via Google Analytics)
If our forms use Google reCAPTCHA, it may collect additional information to protect against spam and abuse. See Google’s Privacy Policy.
How We Use Your Information
We use your personal data to:
Respond to your enquiries
Provide requested services
Improve our website’s functionality and user experience
Analyse website traffic and usage patterns (anonymised)
Protect our systems from spam and abuse
We do not send unsolicited marketing communications without your explicit consent.
Cookies and Consent Management
Our website uses cookies to enhance functionality and analyse user behaviour. We manage these through the Complianz plugin, which provides a cookie consent banner where you can accept, reject, or customise your preferences.
Types of cookies we use include:
Necessary cookies: for website functionality
Analytics cookies: (Google Analytics) to track anonymous usage
Security cookies: (Google reCAPTCHA) to protect contact forms
You can manage or withdraw your consent at any time via the cookie banner or your browser settings.
How We Store and Protect Your Information
We implement appropriate technical and organisational security measures to safeguard your personal data. Access is limited to authorised personnel only.
Enquiry information is securely transmitted through our systems and stored for as long as necessary to fulfil its intended purpose.
Sharing Your Information
We do not sell, rent, or trade your personal data. We may share it only when:
Required by law
Necessary with trusted third parties directly supporting our business operations (e.g., cloud hosting providers) — all of whom comply with UK GDPR
Google Analytics and Google reCAPTCHA may collect anonymised or limited personal data — for details, please refer to Google’s Privacy Policy.
Your Data Protection Rights
Under UK GDPR, you have rights including:
To access your personal data
To request correction of inaccurate or incomplete data
To request erasure of your personal data
To restrict or object to data processing
To request data portability
To exercise these rights, please contact:
📧 hello@hashtagmediagroup.co.uk
If you’re dissatisfied with our response, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the new effective date.
